Privacy Policy
How we collect, use, and protect information when you use our website.
Last updated: September 30, 2026
This Privacy Policy describes how AnSer Services("AnSer", "we", "us", or "our") collects, uses, and discloses information in connection with our website and related online services (collectively, the "Site").
Information We Collect
We may collect information you provide directly to us, such as when you fill out a form, request a quote, or contact us. This may include your name, company, email address, phone number, and any details you choose to share.
We may also collect certain information automatically when you use the Site, such as device information, browser type, IP address, approximate location, pages viewed, and usage information. This information may be collected through cookies and similar technologies.
How We Use Information
We may use information to:
- Provide, operate, and improve the Site.
- Respond to inquiries and requests.
- Provide quotes, consultations, and customer support.
- Communicate with you about updates, offers, or services you request (you can opt out of marketing at any time).
- Detect, prevent, and address security issues or misuse.
- Comply with applicable laws and enforce our policies.
Cookies and Similar Technologies
We use local storage to remember your privacy choice for up to 180 days. This preference is used only to apply your choices and does not require optional analytics to be enabled.
Our hosting provider derives a coarse regional consent rule from the country associated with a request. The Site receives the applicable rule, not your precise location, and temporarily caches it in your browser session. If the rule cannot be determined, optional analytics remain disabled unless you choose to enable them.
When analytics are enabled, we use our own analytics tools and third-party analytics services to understand page views, interactions, referral information, and form performance. These tools may use cookies and similar technologies to recognize browser visits and measure site usage.
If you select Accept all in our privacy choices, we also use advertising measurement tools to understand which ads lead to sales inquiries. Analytics only does not enable advertising measurement. These tools use first-party cookies to retain ad-click references and share saved inquiry and accepted inquiry events with our advertising measurement partners, including a submission identifier, time, and website origin. When advanced matching is enabled, supported contact information is normalized and hashed in your browser for matching; raw contact information is not sent by that feature. Server-side events use the permitted ad-click reference and do not include contact fields. Our event payload does not include your inquiry message or a sales value. We request that these events be excluded from future user-level personalization.
You can withdraw permission through Privacy choices in the footer. This stops browser measurement and removes the ad-click cookie. We also update your preference for future server-side reporting on earlier inquiries. If that update cannot reach us, the privacy choices panel asks you to try again when connected. An HttpOnly preference cookie retains a random reference for these updates for up to 180 days; it is separate from ad tracking. Your form can still be submitted without optional tracking.
How We Share Information
We may share information with service providers who perform services on our behalf (for example, hosting, analytics, communications, and customer relationship management), and with advertising measurement partners when you allow that tracking. We may also share information if required by law or to protect rights, safety, and security.
Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Your Choices
You may request access, correction, or deletion of information you have provided to us by contacting us at sales@anser.com. You may also opt out of marketing communications by following unsubscribe instructions in messages we send.
You can change or withdraw your analytics and advertising measurement choices at any time through Privacy Choices in the Site footer. Declining optional tracking disables future analytics and advertising measurement and removes accessible tracking cookies and local analytics session data from the Site. You can also clear cookies and site storage through your browser settings.
Contact Us
Questions about this policy? Contact us at sales@anser.com or visit our contact page.