About AnSer
Providing elite call answering service for over 75 years.
Our people
Human answering and AI options.
Choose the call handling approach your business needs. Confirm which calls use human agents, which use AI, and how any transfer between them works before setting up your service.
Our Story
Founded in 1949 in Green Bay, Wisconsin, AnSer has provided answering service for businesses across the United States for over 75 years. What started as a small telephone answering service has grown into one of the most trusted names in the industry.
Our professional agents help you retain and grow your customer base by providing 24/7 customer support through live call answering, virtual receptionists, appointment scheduling, and much more. We'll work with you to create the perfect, customized business plan for your needs.
Today, we support businesses across the United States with call answering and customer service. Our commitment to excellence has earned us numerous industry awards, including multiple CAM-X and ATSI Awards of Excellence.
Why Choose AnSer
With over 75 years of experience, we know what it takes to deliver answering services that businesses can count on.
Simplicity
Start with your call types, script, forwarding setup, and contact list. Agree on a launch date after reviewing the scope and testing the intended call paths.
Availability
Plan the hours your business needs covered, including weekends and holidays. Confirm overflow arrangements and the fallback when a transfer destination or contact is unavailable.
Custom
Every business is different. All of our answering services are tailor-made to fit your specific needs, so your callers get the experience you want.
Experts
AnSer offers US-based human answering. Confirm the staffing arrangement, language availability, and tasks included in your selected plan.
Featured Industries
We provide specialized answering services tailored to the unique needs of each industry we serve.
Healthcare
Plan patient-call intake, office messages, and on-call routing for medical practices, hospitals, and healthcare providers.
Learn MoreHome Health
Compassionate communication for home health agencies and hospice providers. We handle sensitive calls with empathy and professionalism.
Learn MoreHVAC & Trades
Plan call intake, service-area checks, and after-hours routing for HVAC, electrical, and plumbing requests.
Learn MoreLegal
Professional intake and call handling for law firms. We screen potential clients and schedule consultations while maintaining confidentiality.
Learn MoreOil & Gas
Critical communication support for energy and maritime industries. We understand the importance of rapid response in these demanding environments.
Learn MoreProperty Mgmt
Plan after-hours resident messages, maintenance requests, and vendor contact routes for property managers and landlords.
Learn MoreVeterinary
Plan after-hours call handling for veterinary clinics and animal hospitals with clinic-approved instructions and contact routes.
Learn MoreHeavy Equipment
Support for equipment dealers, rental companies, and service providers. We help keep your equipment moving and your customers productive.
Learn MoreFuneral Services
Dignified and compassionate call handling for funeral homes. We're available 24/7 to assist families during their time of need.
Learn MoreReal Estate
Lead capture and showing coordination for agents, brokerages, and property teams.
Learn MoreIT & Tech
Plan help desk intake and on-call engineer routing for technology companies.
Learn MoreDental
Plan appointment requests and after-hours call routing for dental offices and specialist practices.
Learn MoreRequest a Quote
Discuss your call coverage and handling requirements with AnSer. Get a free, no-obligation quote today.
Ready to Transform Your Customer Experience?
Discuss your call handling and coverage needs with AnSer. Get started with a free quote today.
No commitment required.