A Top Ten Award of Excellence for 2026
AnSer, headquartered in Green Bay, Wisconsin, has been honored by the Association of TeleServices International with the 2026 Award of Excellence. The recognition places AnSer among the program's Top Ten honorees for outstanding answering service quality.
The award was presented at ATSI's 2026 conference in Tampa, Florida, and marks AnSer's 25th year earning this industry recognition.
Independent evaluation over six months
ATSI contracts independent judges to evaluate message services across a six-month period. Calls are reviewed against consistent criteria that reflect the caller experience from start to finish.
That independent process helps participating companies validate what is working, identify service opportunities, and reinforce their commitment to reliable customer care.
ATSI evaluation criteria
A 25-year record of quality service
By earning the award for the 25th year, AnSer received ATSI's Titanium Award recognition. The milestone reflects a long-running commitment to professional call handling, accurate message delivery, and courteous service.
For clients, the award is a signal that AnSer's quality standards are measured by more than internal reviews. They are tested against industry benchmarks by an unbiased third party.
About ATSI
The Association of TeleServices International was founded in 1942 as a trade association for live answering services. Today, ATSI represents companies across North America and the United Kingdom that provide answering services, call center support, contact center services, emergency dispatch, messaging, and related communications services.
