Every call you receive is important – Anser Services knows that advertising is critical for the success of real estate agents, and the phone must be answered when it rings. Our real estate answering services help you capture and manage every lead you receive, 24/7. We’re able to schedule appointments and answer questions about properties over the phone, based on listings and information provided.
Real state differs in many ways from other industries and business segments—our operators are experienced at answering for real estate companies and trained to handle real estate calls intelligently and efficiently. Our real estate agents support your marketing campaigns and save you the time of weeding through voice mails. Our friendly real estate call center agents excel at providing award winning, friendly and professional service, 24/7. Our dedication to customer service, process improvement, and staff development is evident in every call we handle.
Our real estate answering services make it easy for you to stand out from the competition. Anser, a leader among real estate call centers, provides the following real estate call center services:
- We can provide property information for potential clients and customers.
- We can set appointments for property showings.
- We offer daily, weekly, or monthly reports of calls, per your request.
- We can put callers into a recorded message with details of each property and you can even assign each property its own telephone number with recorded property details and an invitation to stay on the line to speak to a real estate agent. This service can completely bypass our team if desired or give your prospects the option to speak to us if they are not able to reach a realtor, etc.
- We can capture, manage, and grade incoming leads.
- Anser Services offers multiple numbers to track separate marketing efforts.
- We can serve as a hub for other satellite real estate offices.
- We’re able to screen calls.
- We take detailed messages.
Anser’s real estate call center services can be customized for your office—we’re able to provide custom support and flexibility for you. Our customizable real estate answering services include:
- Custom answering guidelines and scripts for calls.
- Retrieval of messages via email, online access, or text.
- Calls answered 24/7, after business hours, and in the event of overflow.
- Affordable service packages based on call volume.
- Spanish language support.
To learn more about our real estate answering services get in touch with an Anser real estate call center professional. We’re happy to provide additional information about plans and pricing, and answer any questions you may have.
