Our Live Call Center Statistics:

Updated:
09/22/2014 8:52 AM CDT
Service Level
83.33
Percent Answered
100.00
Avg. Time to Answer*
6.92
*Avg. Time to Ans. for most recent 5 min. Period, in seconds

Call Center Services – Making A Difference, One Call At A Time

mobile call center services

Log in to Anser for your messages even when you are on the go!

With uncompromising quality and care, Anser’s mission is to make a difference in the lives of our co-workers, callers, customers, and communities. For more than 40 years, we have strived to provide our customers with high quality live-answering services 24 hours a day, 7 days a week. An award winning call center, Anser provides professional and accurate answering phone services for many industries including medical, manufacturing, order taking, disaster response, real estate, property management, and more who want to call center outsource.

Call Center Answering Service: Outsource Solutions

Since 1972, Anser has served customers as an inbound call center, providing call center customer acquisition, technical support IVR, traditional telephone answering services, catalog sales, and web based customer service. Anser’s Service team of Trainers and Project Managers are 100% dedicated to your projects. We specialize in training our representatives to not only answer calls but to provide important company details and be knowledgeable of your company’s products and services. Anser operators are trained to provide outstanding answering phone service so your customers and potential customers feel at ease and you’ll have confidence that your business is handled professionally while you are unavailable.

Call Center Answering Service: 24*7Answering Phone Service

Anser is proud to serve customers nationwide—we have 9 offices in 4 different states. Dedicated to being much more than just an answering phone service, Anser’s intention is to serve as a true “off premise” and after hours receptionist. Our dedicated and gracious staff is well trained to meet the answering services needs of all customers.

  • Anser call center answering services are ideal for many industries, including transportation, government organizations, property management, law offices, medical/dental facilities, funeral homes, HVAC and more.
  • We’re happy to meet your call center outsource services needs and provide traditional answering phone services including catalog sales, ecommerce customer service, literature fulfillment, inbound telemarketing, event registration, and much more.
  • Anser is dedicated to providing customers with the most current technology and award-winning customer service.

If you’re looking for accurate, polite, and efficient answering phone services designed and customized to meet your specific requirements, Anser can provide those services at a reasonable price. Call or email us today to learn more about our customized call center outsource solutions and personalized attention to clients—we offer the kinds of solutions you’d expect from a local business and the technology you require from a national network of call center solutions.

Unmatched Call Center Outsource Services

We understand that your business is a 24-hour operation, even after the office is closed. Every call or web contact form that comes in is an opportunity. At Anser, we offer an array of call center services and web-based services to ensure your organization’s growth.

Why Choose Anser’s answering Phone Service?

  • Our highly trained agents are available 24/7 – or whenever you need them most – to handle incoming calls and message taking. Our scripts and procedures are built in line with your business goals. Implement our services to manage overflow calls during holiday rushes, offer 24/7 technical support to current customers, or secure leads and cross-sell or upsell products and services.
  • Anser’s web-based services offer prospective and current customers the opportunity to get in touch through other means than the telephone. We provide round the clock email support, web form aggregation and management, live chat, and web callback. Offering customers multiple ways to contact your business shows that you are dedicated to their satisfaction.
  • As an award-winning call center, the ongoing training and development of our call center agents takes great precedence. Our agents are continually updated on the latest trends and procedures in the call center industry, and are well versed in the nature and language of your business.

Whether you are a medical practice or real estate agency, technical support desk or service provider, Anser Services implements state of the art technology and strategies to create a customized call center outsource and answering phone services business solution.

Anser Services Wins ATSI Award 2013 (Award of Excellence)year-7-service-2013-thumbAnser Services Wins CAM-X 2012 Call Centre Award of DistinctionAnser Services Wins ATSI Award (24*7 Gold Certified)

Clients Served:

Logo of Artiko at Anser.comLogo of AVIS at Anser.comLogo of BP at Anser.comLogo of Zappos at Anser.comLogo of Poppers at Anser.comLogo of Volvo Penta at Anser.comLogo of Kodak at Anser.comLogo of Motorola at Anser.comLogo of Blossman at Anser.comLogo of Domini at Anser.comLogo of Seakey at Anser.comLogo of AOS Technologies AG at Anser.comLogo of GraybaR at Anser.com