Great lawyers provide great service, which is where Anser Services can help your firm. Our award-winning call center offers lawyers answering services 24 hours a day, 7 days a week, or after hours and during staff meetings, getting a message from every caller and transmitting messages according to your guidelines.
Day to day, attorneys have busy and unpredictable schedules whether they are in the courtroom or meeting with clients. This leaves very little time in the office to take calls from potential clients. A live answer service can handle incoming calls and other administrative tasks during and after regular business hours so you never miss an opportunity for business. We answer all calls for some attorney practices and just after hours for other practices, delivering messages via all latest technology methods according to your instructions.
Anser’s Lawyers Answering Services/ Local answering services Include:
- 24/7 live answer service
- Capturing new leads via phone or web
- Managing appointments
- Message taking with voice mail options if desired,
- Call transfer according to personnel requested
- Message dispatching via cell phone, fax, email, text message, pager – which ever medium is most efficient for you
- Call Logging for entire call as desired
Attorneys receive a large volume of incoming calls directly after an emergency, which is why our highly trained call center agents are available 24/7 to determine their urgency. Customized local lawyers answering service scripting ensures all calls are handled efficiently and exactly as requested by you with all desired information collected from each caller. Anser also handles appointment management for complete organization.
We help you turn callers into clients with our world-class customer service and knowledgeable staff. With a local lawyers answering service, callers are more likely to stay on the line when reaching a live person rather than voicemail. A lawyers answering service can improve the image of your firm no matter how large or small it is.
For more information about implementing a lawyers answering service for your business, call us today at 800-723-0000 or fill out a contact form.
