Although we’re happy to take on almost any client, Anser targets and provides specialized services to the following businesses and industries:
- Medical (Hospice, Home Health, Physicians, Medical Equipment, Hospital Physician Groups) Anser specializes in providing custom and cost effective medical answering services for both medical facilities and medical professionals across the country. We serve a wide variety of industries and offer the kind of services both patients and medical professionals appreciate. Anser offers the kind of skilled medical receptionists you need to exceed client expectations, and offer the kind of service patients appreciate. Should you have a question about whether or not we serve your industry, don’t hesitate to give us a call—our professionals are happy to discuss your specific needs.
- Travel Anser makes it easy to outsource your receptionist, sales, and customer service to our competent call center. We provide answering services for businesses in the travel and tourism industry. Whether you’re a hotel, museum, airline, or travel agency, we’re available live to address any questions or concerns. We’ll solve overbooking issues, schedule appointments, and provide exceptional customer service.
- Mail-order Catalogs & eCommerce websites (Order Taking, Sales and Customer Service) Because some individuals feel more comfortable placing orders over the phone than on a computer, Anser provides receptionist who specialize in receiving orders. Order taking answering services are an effective way of capturing client and customer leads who prefer conversing with a live person instead of placing an order online. Our order taking answering services are a simple and effective way of capturing these clients, and can coach customers through the order placement process if they have require customer service support or help filling out a website form. Learn more about what Anser can do to improve your order taking process and streamline your business.
- Software companies (Tech Support, Customer Service and Sales) Anser provides help desk services and solutions tailored to fit the needs and requirements of your business. You can rely on Anser for the industry savvy and tailored solutions necessary to provide an exceptional level of customer service.
- Service related businesses (Heating and Air, Plumbing, Contractors, Etc…) Anser understands that every incoming call means time or money for your business and we can help. If you’re in need of a call center agent to help existing staff during busy hours, our HVAC answering services are available to capture all incoming calls and potential calls. We’ll screen calls, quote prices, monitor appointments, respond to inquiries, and more. Using our heating and air conditioning answering services assure callers that their problem is being taken care of, and will help grow your business.
- Attorneys and Professional Offices: As an attorney, you may find yourself in court all day, traveling between offices, or busy with client research and meetings. If you’re busy, you may be unable to answer the phone—these missed calls may mean for missed opportunities. Anser can help present a positive first impression for potential clients, that’ll result in more referrals and a more credible practice.
- Real Estate and Property Management: Anser understands that for real estate and property management companies, advertising is critical for success. Whether you’re a real estate agent, lender, or brokerage firm, every call is important. Anser’s services help to capture and manage every potential client and lead. Anser’s award-winning customer service and dedication to clients helps us stand out from the competition.
